Privacy Policy

This policy describes how, and its parent, subsidiary, and affiliate companies (collectively, “,” “we,” or “us”) collect, use and share information collected through the mail, retail stores and wholesale accounts, and other websites that link to this privacy policy, and mobile services including our mobile application (the “App”) (collectively, the “ Services”).

Data and Personal Information (“PI”)
We or our vendors may collect data and/or personal information (“PI”) such as your name, your contact information, your shipping information, and your billing information (such as credit card account data). We collect PI when you provide it to us through your use of the Services, for example when you interact with our websites, place an order, or sign up for our mailing list. We also receive limited PI when you choose to download or request the App. We may combine the PI we collect with additional information from other third-party sources.

We use the PI that we collect to provide the Services (such as to process and ship your orders or respond to customer service requests), to analyze and improve the Services, and to conduct marketing. If you register for email or if you provide your email address to us, we will send you emails about a variety of topics such as store events, new products, special sales, promotional offers from our affiliates or other selected business partners, environmental issues, and employment opportunities. Please see below for your choices regarding how we collect, use and share your PI.

We share email activity data with our marketing email provider to help them better target email deployments to consumers. While our marketing email provider has access to email address and email activity and may share bulk/non-specific activity data, no email addresses or specific email actions are ever shared with other third parties. Should a consumer wish to opt out of this sharing, that consumer simply needs to opt out of marketing email from us.

Geographic Location
Our App uses the GPS feature of your mobile device to determine the location of the device. We and our third-party vendors or partners may collect and use this geographic location data for purposes such as the functioning of the App, to make our advertising more relevant, and to improve Services. For example, we use the location information to provide the address and directions for the nearest retail location. We do not store geographic location data in combination with other PI. If you do not want us or third parties to collect and use your device’s geographic location, you can control this function in your application settings (if your device offers this type of control), by disabling location services for your device, or by uninstalling the App, but these choices will affect your ability to use the App.

Usage Information and Analytics
We automatically collect certain usage information when you use Services. For example, we collect information about the devices you use to connect to our services (such as the IP address of your computer or numeric identifier of your mobile device) and about how you use Services (such as what time you visit our websites). We, and our advertisers and ad servers, may also collect information outside the Services to measure the success of our advertising campaigns. We use the information that we collect for a variety of purposes such as to provide and improve the Services, and to analyze and offer our advertising.

Our website also uses third-party analytics vendors such as Google Analytics. Please click here for more information about how data is collected and processed in connection with the Google Analytics service. We and our third-party vendors or partners use analytics data for a variety of purposes such as to improve the design and content of our websites, to help us learn things like what pages are most attractive to all of our visitors and what promotions visitors like to see, and to gauge the success of our advertising campaigns.

Information You Post
All information that you share about yourself, whether of a personal nature or not, in a public open forum – such as on a social network – is likely public information. If you don’t want it to be public, please don’t post it.

We do not disclose your PI to third parties, except as follows:

  • To companies that provide services to us or perform functions on our behalf (such as processing credit card payments or taking orders) and have agreed to use your information only for the purposes we request;
  • For us to send offers to customers on behalf of our affiliated companies and on behalf of other non-affiliated partners (such as environmental groups that we support);
  • To other selected reputable companies, we may disclose your name and postal address (but not your email address or credit card information) so that they can mail you information that may interest you;
  • When we believe disclosure is appropriate to comply with applicable law, legal process, and/or governmental authorities;
  • When we believe disclosure is appropriate to enforce our Terms of Use and other agreements, or to protect our rights, our customers, our property, our employees, or others; and
  • If we are involved in a merger, acquisition, bankruptcy, partial or total sale of assets, or other corporate change.